Customers
Citizens/Patients/Clients (Public): Improved quality of care, Documentation of own medical records, Information
Health sector processes:
- Conducive environment
- Evidence based and flexible strategic and annual plan
- Processed information for decision making
- Technical support in the form of supervision
- Availability, timely and complete health information
- Monitoring and coordinating of all resources
- Enhanced and efficient resource utilization
- Feedback
- Performance driven motivational schemes put in place
- Implementation tracking system
Regional Government : Sectoral Strategic and Annual plan, Progress report on activities and financial expenditure
BoFED/ZoFED/WoFED: Annual detailed activity plan linked to budget, Progress report on activities and financial expenditure
Other government sectors: Strategic and annual plan documents for alignment, Processed information
Development partners, NGOs and CSOs,
- Conducive environment
- Government priorities and guidance
- Availability of processed information
- Evaluation reports with justified recommendations
- Implementation tracking
- System to enhance efficient utilization of resources put in place
The private sector
Conducive environment
- Guidance
- Availability of processed information
- Recognition
- Partnership
Stakeholders
Regional council, Zonal Administration, Woreda Administration
- They need;
- Sectoral Strategic and Annual plan
- Progress report on activities and financial expenditure
BOFED,ZOFED and WOFED
- Annual detailed activity plan linked to budget
- Progress report on activities and financial expenditure
Other Regional government sectors (REB,RAB,BoLSA,BoWUD…etc)
- Strategic and annual plan documents for alignment
- Processed information
Training institutions (Universities, Colleges)
Research institutions/Researchers
Development partners, International and Local NGOs , CSOs
- Conducive environment
- Government priorities and guidance
- Availability of processed information
- Evaluation reports with justified recommendations
- Implementation tracking
- System to enhance efficient utilization of resources put in place
Activities
| Activity | Details |
|---|---|
| Developing Strategic Planning and Annual Planning | The Regional Health Bureau, Zones, Woredas and Health facilities should each have a strategic and annual plan, developed in consultation with community and partners. Hence the strategic plan should be produced in an intensive consultation with stakeholders of the health sector. |
| Project Appraisal | To evaluate and appraise health project documents for decision making and implementation |
| Performance Based Contracting | performance based contracting will refer to a contracting arrangement between health service purchaser and contractor (service provider) whereby money or materials are transferred to service providers conditional on achieving a pre-determined performance targets. |
| Routine Data Collection and Aggregation Performance Monitoring & Quality Improvement | Aggregated health information for decision making |
| Integrated Supportive Supervision | Integrated Supportive Supervision is a process of guiding, helping, training, and encouraging staff to improve their performance in order to provide high-quality health services through the use of integrated tools for all priority programs and empowering the motivation of health service providers at all levels. |
| Evaluation/Operational Research | Evaluation is a collection of activities designed to determine the value or worth of a specific program, intervention or project or any of its components. That means being able to link a particular output or outcome directly to a particular intervention. |